UNDER NEW MANAGEMENT
HOW TO MAKE A BOOKING :
The balance is due 7 days prior to arrival – except for high season stays (Christmas/New year/public holiday periods) when the balance is payable 21 days in advance of stay.
On receipt of deposit we will email information, including letter of confirmation and directions. A touring map and regional information to help you enjoy the local attractions is available in an information folder at the cottage.
Check in 3.00 pm – Check out 11.00 am –
Cancellation Policy: Deposit is non refundable if less than 14 days notice is given of cancellation.
10% of the deposit amount applies as an admin fee regardless of amount of notice.
High season stays: Total sum of accommodation tariff is non refundable with less than 21 days notice of cancellation.
In the event of cancellation – we will make every effort (and so could you) to rebook the dates – If this occurs, we are able to refund your deposit/or total tariff – less 10% admin.
SUMMER BOOKING ~ CANCELLATION POLICY: Please visit www.cfa.vic.gov.au to understand the Victorian bushfire warning system. CODE RED (catastrophic) days are very rare. However, in the event of an authorized CFA designated *CODE RED fire warning being called for our district, (Western) we reserve the right to cancel all or part of your booking for your own safety. In this instance, a credit note to the value of portion of stay affected will be provided. Conditions apply: Use of credit notes are subject to availability, valid for one booking, valid for 12 months from date of cancelled stay, & are not valid during peak holiday periods (Christmas/January/Easter) or long weekends. Guests should be aware that the “Western” region includes a diversity of topography & weather patterns. We suggest that you speak with us to clarify & discuss the actual weather situation here in this locale prior to making a final decision on your travel plans.
We recommend guests consider Travel Insurance when booking a holiday.
Note: Minimum bookings of 7 nights apply over the Christmas/New Year & 3 or 4 night minimums may apply over public holidays
CONDITIONS FOR BOOKING: We ask guests to be considerate when staying at Otway Cottage – and appreciate guests letting us know if there have been any concerns. No smoking inside. Please leave the property in a clean & tidy condition.
**A $200.00 Refundable Bond applies and is refunded to guests when property is left in a clean and reasonably tidy condition with no damage. We reserve the right to retain the bond to cover the cost of excess cleaning & repair if/when property is left in unacceptable condition. Guests agree to bear the cost of repair (at quoted cost) if structural damage occurs